Wireless batteries
Accularm recommends replacement every 2–3 years. Ask us which devices are wireless and what applies to your equipment.
Customer resources
Find system guides, customer logins, billing, and service information.
How-to guides ↗
Videos for Honeywell and DMP keypads and mobile apps, plus system-care guidance.
Remote services ↗
Access DMP Virtual Keypad and Honeywell Total Connect customer tools.
Pay online ↗
Pay securely online through PayTrace.
Contact the team ↗
Find office hours, local phone numbers, and help with your system.
System maintenance
Accularm recommends testing your alarm each month. Call the office before starting a test so an operator can guide you through the process and check signal communication.
Panel backup battery
Accularm recommends panel battery replacement every 4–5 years, or more frequently where power outages are common.
Keypad errors
Check detector areas for spider webs, especially in garages and sheds. Call for help with a keypad error; a technician visit can be arranged when needed.